An Arcgis Pro Advanced Concurrent Use License Is Not Authorized -

Diagnostic and Remediation Framework for the “ArcGIS Pro Advanced Concurrent Use License is Not Authorized” Error in Enterprise Environments

Note: Remaining 6% include LM not restarted after license addition, or use of reserved licenses by wrong user group. 4.1 License File Mismatch (R1) The license file ( service.txt or *.lic ) contains lines such as: Diagnostic and Remediation Framework for the “ArcGIS Pro

REM Force license re-read (on LM server) lmutil lmreread -c service.txt -all execute the following steps sequentially:

REM Check feature availability from client lmutil lmstat -f ARCGISPRO_ADVANCED -c [email protected] REM Check LM version lmutil lmver -c "C:\Program Files\ArcGIS\License Manager\service.txt" it first checks local borrowed state

FEATURE ARCGISPRO_ARCMAP_ALONE ARCGIS 3.0 1-jan-2026 10 \ vendor_info="ARC0M1E" HOSTID=ANY For , the required feature code is ARCGISPRO_ADVANCED or ARCVIEW (deprecated) but modern: ARCGISPRO_ADVANCED_CONCURRENT . If the file contains ARCGISPRO_STANDARD_CONCURRENT but the client requests Advanced, the License Manager returns “not authorized” because that feature is simply not present. 4.2 Version Incompatibility (R2) ArcGIS Pro 3.x introduced new license feature codes (e.g., ARCGISPRO_ADVANCED_3X ). An ArcGIS License Manager 2020.0 (supporting Pro 2.5–2.9) does not recognize these 3.x features. The client sends a request for “Advanced 3.4” → License Manager searches its known feature table → returns “Feature not authorized” → client translates to the observed error. 4.3 Borrowing Artifacts (R3) ArcGIS Pro allows “borrowing” a concurrent license for offline use. Borrowing creates local binary files in %USERPROFILE%\AppData\Local\ESRI\License\ . If borrowing expires improperly or the machine crashes, these files persist. When the client attempts a new checkout, it first checks local borrowed state, finds corrupt or stale tokens, and throws the unauthorized error rather than contacting the License Manager. 4.4 Network/Port Blocking (R4) The License Manager uses two ports: a main TCP port (e.g., 27000) and a vendor daemon port (dynamic or static via VENDOR ARCGIS port=27001 ). If only the main port is open, the client connects but the vendor daemon handshake fails. The error returned is a generic -97 , which the ArcGIS Pro UI translates ambiguously to “license not authorized.” 5. Diagnostic Workflow (Decision Tree) When encountering the error, execute the following steps sequentially: