The upgrade had changed the way SEPM authenticated to the database. The 14.2 service account had “db_owner” rights. 14.3 required “sysadmin” for the migration step, then dropped back. But the migration script timed out—30 seconds too short—and left the database in a half-migrated state.
At 11:30 PM, Carl looked at the last machine—a receptionist’s Dell OptiPlex. He ran the script. Green. symantec endpoint protection upgrade 14.2 to 14.3
Jordan walked into the office at 8 AM. Dr. Reyes was waiting in his cubicle. The upgrade had changed the way SEPM authenticated